Douglass Turner, amerikkalainen Silicon Valley -veteraani, antaa kyytiä design-toimistoille kirjoituksessaan Desgin Firms Don't Understand Web 2.0.
"As I research the design industry landscape I notice something odd: someone forgot to tell design firms how to fully leverage the Internet platform. (...) I don’t see how a design firm can properly advise clients on innovation strategy without understanding how to leverage this sea change and roll it into a comprehensive strategic solution."
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